ORDER RETURN FORM

Thank you for choosing Jofré for your purchase. We understand that sometimes returns are necessary, and we are here to assist you. Please fill out the form below to initiate the return process if date is within 14 days from order received.

EXTENDED returns for Christmas until 10th of January.

Return shipping and any other cost are at customer's expense.

Customer Information

Please provide your contact details so that we can easily identify your order and assist you with the return.

Full Name
Email Address
Order Number

Reason for Return

Please specify the reason for your return:

Defective Product
Received Wrong Item
Size/fit Issue
Changed My Mind
Other

 

Once you have completed the form, click the submit button and our customer service team will review your request. You will receive a confirmation email with further instructions on how to proceed with the return. Please note that returns must be initiated within 14 days of the purchase date.

If you have any questions or need further assistance, please contact our customer service team at info@jofre.eu. We are here to help!