According to article 10 of Law 34/2002, 11th July, “Society Services of Information and Electronic Commerce (LSSI), we inform you of the following information.

TASFRE, S.L., [hereafter TASFRE], is the owner of the Web page Jofre.eu y de Jofre.eu, and will act exclusively as the manager of the contents of the present Web, addressed at: C/ Llovera 12  - 2  - 43201 Reus, NIF B63556476, Mercantile Register in Barcelona Book 36740, Section 13, Page 284742, is responsible for the management and functioning of the Web previously mentioned.

If you would like to contact us, you can do so by post at the previously mentioned address, or by e-mail at: info@jofre.eu.

 

1. CONCEPT OF USER

If you use the web you are considered an user and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by TASFRE, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the Web, as these may be modified.

 

2. INFORMATION ABOUT LINKS

TASFRE, is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of TASFRE.

Any use of links or access to a web not owned by TASFRE is at the users responsibility and TASFRE does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from Jofre.eu, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web Jofre.eu or by accessing the information by other webs from the same Web page.

 

3. RENUNCIATION AND LIMITATION OF THE RESPONSIBILITY

The information and the services included or availability by the Web could include errors or spelling mistakes. Periodically changes in the contents will be made. TASFRE, can introduce improvements and or changes in its service or contents at any time.

We would like to inform you that the contents on this Web, are designed to inform, keep in contact with you, send information about our services, and are in accordance with what is envisaged in the present Legal Notice and the rest of legal text on this present Web Page.

 

4. INFORMATION ON EXEMPTION OF TOTAL RESPONSIBILITY DERIVED FROM THE LOSS OF CONTENT DERIVING FROM TECHNICAL PROBLEMS.

TASFRE, is not responsible if there are interruptions or if the services and contents offered on the internet do not work adequately, regardless of the cause.

Likewise, TASFRE is not responsible for, the internet going down, loss of business due to these failures and temporary electricity power cuts or any other types of cuts.

TASFRE, does not declare nor guarantee that the services or contents will not be interrupted or free of errors, and that they will be repaired, or that the service or the provider will be free of viruses or any other damaging component, whilst TASFRE, will do its utmost to avoid these types of incidences. If the user takes some decisions or carries out actions based on information included on any “websites”, it is recommendable to check the information by consulting other sources. 

 

5. INFORMATION RELATED TO INDUSTRIAL AND INTELLECTUAL PROPERTY 

  1. The structure, design and way of presenting the elements (graphs, images, files, logotypes, colour combinations and any element susceptible to protection) are protected by intellectual property laws, owned by
  2. It is prohibited to reproduce, transform, distribute, communicate in public, make publically available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorised by TASFRE, and if this were to be the case, there must be explicit reference to the fact that TASFRE is the intellectual owner of the material.
  3. Only documental material produced by TASFRE is authorised for private use, and in no case can the material be deleted, changed, eluded or any of the security systems installed be manipulated.
  4. It is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principle page or homepage eu
  5. Distinctive signs (brands, commercial names) belonging to TASFRE, are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by TASFRE.


6. SECURE ON-LINE SHOPPING

Security is a priority and therefore we make the maximum effort to assure that our process in terms of transactions is secure and in order to keep your personal information safe:

  • Do not share your personal information
  • Identify false e-mails (“spoofing” or “phishing”)
  • Inform any attempts at “phishing”
  • Protect your password
  • Always make your payments via payment methods given by TASFRE

 

7. DO NOT SHARE YOUR PERSONAL INFORMATION

TASFRE will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident. 

 

8. IDENTIFY FALSE E-MAILS (“SPOOFING OR PHISHING)”

Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to or any societies belonging to the group or in which they ask you to pay via a means which has not being authorised by TASFRE, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.

TASFRE uses the Jofre.eu domain for all its e-mails. If you receive an e-mail in a different format, for example: TASFRE.security@hotmail.com, you can be assured that it is a false mail.

Some e-mails that use phishing contain links to a web page that uses the word “TASFRE” or TASFRE” at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorised by Jofre.eu.

Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.

 
9. INFORM ANY ATTEMPTS AT PHISHING

Send an e-mail to pd@jofre.eu and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin. If you cannot attach the false mail, forward it to pd@jofre.eu and include as much information as possible about it.

 
10. ALWAYS MAKE YOUR PAYMENTS VIA PAYMENT METHODS GIVEN BY
Jofre.eu. 

Any payments made via methods authorised by TASFRE, are safe and guaranteed.

 
11. BUYER INFORMATION ON THE PLATFORM OF CONFLICT E-commerce.

The purchaser of products on this site, the existence of a platform for resolving disputes are reported online. In accordance with Article 14.1 of Regulation (EU) 524/2013

"The European Commission provides a platform for online dispute resolution which is available at the following link: http://ec.europa.eu/consumers/odr/.  Consumers can submit their claims through the platform online dispute resolution”.